Privacy policy

Introduction

QVirtual (us, we, or our) operates the https://qvirtual.com.au website (hereinafter referred to as the Service).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. If you have any questions, please contact us using the details provided at the end of this policy.

What Information We Collect

• Personal Information: This includes details such as your name, email address, date of birth, location, and Network ID (VATSIM). This information is collected to process your membership application and manage your account.
• Usage Information: This includes data such as your IP address, browser type, and pages visited on our website. It helps us improve our Service.
• Cookies: Small files stored on your device to enhance your experience and track website activity.

How We Use Your Information

• To process membership applications and manage your account.
• To provide training and support services to members.
• To safeguard against fraudulent activity.
• To communicate with members about flights, applications, or account-related issues.

We do not mass-email members or share your personal information with third parties unless required by law.

Data Security

We prioritise the security of your personal information. All data is stored on secure servers in Australia, with access restricted to authorised personnel. Regular backups are performed to prevent data loss.

While we take all reasonable measures to safeguard your information, no method of transmission or storage is completely secure. By using our Service, you acknowledge and accept this risk.

Cookies

Cookies are used to enhance your experience and track website activity. You can disable cookies in your browser settings; however, some features of our Service may not function properly without them.

Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from anyone under this age. If you believe we have inadvertently collected such data, please contact us so we can remove it.